Privacy Policy

Effective Date: October 27, 2025
Company: Zamzam Halal Restaurant & Mart 
Website: https://halalzamzammart.com/
Address: 경기도 김포시 대곶면 율생로 62,2층
Phone: 010-4083-5843
Email: Zamzamhalalmart8@gmail.com

1. Purpose of Collecting Personal Information

We collect only the minimum personal information needed to:

• Process orders and deliveries

• Verify identity and prevent fraud

• Provide customer service and refunds

• Send order updates and halal-related promotions (with consent)

• Improve our website, menu, and customer experience

2. Information We Collect

When you use our website, place an order, or contact us, we may collect:

• Basic info: name, phone number, email address, and delivery address

• Account info (if registered): username, password

• Order info: purchased items, payment method, transaction date

• Device data: browser type, IP address, cookies (for improving user experience)

We do not collect or store sensitive information such as resident ID numbers, passport details, or credit-card data directly on our servers. Payments are securely processed through our authorized payment partners (e.g., bKash, Nagad, Rocket, UddoktaPay).

3. How We Use Your Information

We use your information to:

• Confirm and deliver halal food or grocery orders

• Communicate about delivery or refunds

• Send order receipts, invoices, or customer service responses

• Provide halal product recommendations or promotions (if you agree)

• Improve website features and customer satisfaction

We do not sell, rent, or trade customer information to third parties.

4. Data Retention and Deletion

• Order and billing records are kept for up to 5 years, as required by Korean tax and consumer-protection law.

• Customer service communications are kept for up to 1 year.

• Marketing-related data (with your consent) is deleted immediately when you unsubscribe.

• When the retention period ends, all personal data is securely deleted or anonymized so it cannot be recovered.

5. Sharing and Security of Information

We may share necessary data only with trusted third parties who help us provide services, such as:

• Payment gateways (to process transactions securely)

• Delivery partners (to deliver your order)

• Technical service providers (for website hosting or support)

All partners follow strict data-protection rules.
We use SSL encryption, secure servers, and internal access controls to keep your data safe.

6. Cookies and Analytics

We use small data files (“cookies”) to:

• Remember your cart and preferences

• Measure website performance

• Improve your browsing experience

You can disable cookies in your browser settings, but some features (like cart or login) may not work properly.

7. Your Rights

You have the right to:

• View, correct, or delete your personal data

• Withdraw consent for marketing messages

• Request information about how your data is used

To exercise these rights, contact us at Zamzamhalalmart8@gmail.com or call 01073287792.
We will respond within 10 business days.

8. Protection of Minors

Our services are intended for customers aged 14 and above.
If a child under 14 provides personal information without parental consent, we will delete it immediately once identified.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect service or legal changes.
Any updates will appear on https://halalzamzammart.com/ with a new effective date.
Continued use of our website means you agree to the revised policy.

Contact Us

Zamzam Halal Restaurant & Mart
경기도 김포시 대곶면 율생로 62,2층 010-4083-5843
Zamzamhalalmart8@gmail.com
https://halalzamzammart.com/